The Assure Platinum Glucometer is a high-precision blood glucose monitoring system designed for accurate glucose measurement. It offers ease of use, automatic coding, and reliable results, making it ideal for both home and professional settings. The device is part of a comprehensive diabetes management system, including test strips and control solutions, ensuring optimal performance and user convenience. Its compact design and quick testing capabilities make it a preferred choice for individuals and healthcare professionals.
Overview of the Device
The Assure Platinum Glucometer is a compact, user-friendly blood glucose monitoring system designed for precise glucose measurement. It features automatic coding, eliminating manual setup errors, and requires only 5uL of blood for testing. The device provides results in 7 seconds and stores up to 100 readings with date and time. Its large, easy-to-read display and simple navigation make it accessible for all users. The glucometer is compatible exclusively with Assure Platinum test strips, ensuring accuracy and reliability. With its lightweight design and automatic shut-off feature, it is ideal for daily use, offering a convenient solution for diabetes management.
Intended Use and Target Audience
The Assure Platinum Glucometer is designed for the quantitative measurement of glucose in fresh capillary whole blood from the fingertip. It is intended for use with Assure Platinum Test Strips to monitor blood glucose levels in individuals with diabetes. The device is suitable for both home use by patients and professional use by healthcare providers. Its ease of use and accuracy make it ideal for anyone requiring regular blood glucose monitoring. The target audience includes individuals managing diabetes, healthcare professionals, and those requiring precise glucose tracking to maintain optimal health and treatment plans.
Setup and Installation
The Assure Platinum Glucometer requires minimal setup. Insert the test strip to automatically activate and code the meter, eliminating manual coding and ensuring a quick, error-free start.
Unboxing and Components
Upon unboxing the Assure Platinum Glucometer, you will find the meter, a user instruction manual, test strips, a control solution, a lancet, and a carrying case. The meter is compact and lightweight, designed for portability. The test strips are pre-packaged and ready for use, while the control solution ensures system accuracy. The lancet is included for safe and easy blood sampling. The carrying case provides convenient storage for all components, making it easy to manage diabetes on the go. These components collectively ensure a comprehensive and user-friendly blood glucose monitoring experience.
Battery Installation and Initial Setup
The Assure Platinum Glucometer is powered by a lithium battery, which is pre-installed for convenience. To ensure proper function, avoid exposing the battery to extreme temperatures or moisture. Upon first use, insert the test strip to automatically activate the meter, eliminating the need for manual coding. The device will guide you through a simple setup process, including date and time configuration. Refer to the user manual for detailed instructions on initial setup and battery care. This streamlined process ensures the meter is ready for accurate blood glucose monitoring right out of the box.
Operation of the Assure Platinum Glucometer
The Assure Platinum Glucometer operates seamlessly with automatic coding, eliminating user error. Inserting a test strip powers the device, ensuring quick and accurate glucose readings in seconds.
Performing a Blood Glucose Test
To perform a blood glucose test with the Assure Platinum Glucometer, insert a test strip into the meter, which automatically powers it on. Obtain a blood sample using a lancet, then apply the blood to the test strip’s tip. The meter measures glucose levels in seconds, displaying the result on the screen. Ensure proper technique to avoid errors. Always use a new lancet and test strip for each test. Dispose of biohazard materials safely. For detailed steps, refer to the user manual or instructional guides provided by Arkray. This process ensures accurate and reliable blood glucose monitoring.
Using Assure Platinum Test Strips
The Assure Platinum Test Strips are pre-coded, eliminating the need for manual coding, which reduces user errors. They are designed for use with the Assure Platinum Glucometer to measure glucose levels in capillary blood. Always store the test strips in their original container, away from moisture and extreme temperatures. Before use, ensure the strips are within their expiration date and not exposed to contaminants. Handle the strips carefully to avoid damage. Insert the strip into the meter as instructed, ensuring proper alignment for accurate results. Follow the user manual for detailed guidance on using and maintaining the test strips effectively.
Understanding the Display and Alerts
The Assure Platinum Glucometer features a clear LCD display that shows blood glucose readings, memory recall, and error messages. The display is easy to read, even for individuals with visual impairments. Alerts and error codes are displayed to indicate issues such as low battery, expired test strips, or incorrect measurement techniques. The meter also provides audible signals for notifications. Understanding these alerts is crucial for accurate testing and troubleshooting. Refer to the user manual for a list of error codes and their meanings. Proper interpretation ensures reliable results and optimal use of the device for effective diabetes management. Regular checks can prevent errors and ensure accuracy.
Quality Assurance and Quality Control
The Assure Platinum Glucometer ensures accuracy through rigorous quality control checks, verifying test strip performance, and adherence to regulatory standards. Regular testing with control solutions confirms meter reliability and precision, maintaining trust in results for effective diabetes management.
Performing Quality Control Checks
Performing quality control checks on the Assure Platinum Glucometer ensures accurate and reliable glucose measurements. Use the provided control solutions (Level 1, Level 2, Level 3) to verify meter performance. Apply a control solution to a test strip, insert it into the meter, and compare the result with the expected range printed on the control solution vial. If the result falls within the specified range, the meter is functioning correctly. Regular quality control checks help maintain accuracy and prevent errors. Refer to the user manual for detailed step-by-step instructions and troubleshooting guidance if results are inconsistent.
Ensuring Accuracy and Reliability
The Assure Platinum Glucometer ensures accuracy and reliability through automatic coding, eliminating user-related errors. Always use compatible Assure Platinum Test Strips for precise results. Proper calibration is essential; follow the user manual for calibration steps. Regularly clean and disinfect the meter to prevent contamination. Handle test strips correctly to avoid exposure to light, heat, or moisture. Use strips before their expiration date and store them in the original vial with the cap tightly closed. Perform quality control checks with control solutions to verify meter accuracy. Adhere to the user manual guidelines for maintenance and troubleshooting to ensure consistent and reliable glucose measurements.
Troubleshooting Common Issues
Consult the user manual for error code explanations and solutions. Contact ARKRAY Customer Service at 800.818.8877 for assistance. Regularly clean and maintain the meter to prevent malfunctions.
Resolving Error Codes and Alerts
The Assure Platinum Glucometer displays error codes like E-1, E-2, or E-3, indicating specific issues. E-1 often relates to test strip errors, requiring strip replacement. E-2 may signal temperature extremes, needing environment adjustment. E-3 could indicate system malfunctions, resolved by restarting the meter. For unresolved issues, contact ARKRAY Customer Service at 800.818.8877. Refer to the user manual for detailed troubleshooting guides to address alerts promptly and ensure accurate glucose monitoring. Proper resolution of errors ensures reliable performance and accurate blood glucose readings.
Addressing Meter Malfunctions
If the Assure Platinum Glucometer malfunctions, start by turning it off and on again to reset the system. Check the battery level and ensure it is properly installed. Clean the meter with a soft cloth and mild disinfectant as per the user manual. If issues persist, verify that the test strips are compatible and not expired. For unresolved malfunctions, contact ARKRAY Customer Service at 800.818.8877 for assistance. Regular maintenance and adherence to guidelines help prevent malfunctions, ensuring accurate and reliable blood glucose monitoring; Always follow the troubleshooting steps outlined in the manual for optimal device performance.
Maintenance and Storage
Regularly clean the Assure Platinum Glucometer with a mild disinfectant. Store it in a cool, dry place, avoiding direct sunlight and extreme temperatures. Protect it from moisture.
Cleaning and Disinfecting the Meter
Regular cleaning and disinfecting of the Assure Platinum Glucometer are essential for maintaining accuracy and hygiene. Use a soft, dry cloth to wipe the exterior. For disinfecting, dampen a cloth with a mild detergent solution, avoiding the strip port. Never use alcohol or harsh chemicals. After cleaning, allow the meter to air dry. Store the meter in a cool, dry place, away from direct sunlight and moisture. Avoid submerging the device in water. Refer to the user manual for detailed cleaning instructions to ensure optimal performance and longevity of the glucometer.
Proper Storage Conditions
To maintain the functionality of the Assure Platinum Glucometer, store it in a cool, dry environment. Avoid exposure to direct sunlight, moisture, or extreme temperatures, which can affect accuracy. The ideal storage temperature is between 32°F and 122°F (0°C to 50°C). Keep the meter away from children and pets to prevent accidental damage. Always store the glucometer in its protective case when not in use. Ensure that test strips are stored separately in their original packaging to maintain their quality. Follow the user manual guidelines for storage to ensure reliable performance and longevity of the device.
Customer Support and Additional Resources
For assistance, contact ARKRAY Customer Service at 800.818.8877, available 24/7. Access user manuals, quick start guides, and reference materials online for comprehensive support and troubleshooting;
Contact Information for Assistance
For any questions or issues with the Assure Platinum Glucometer, contact ARKRAY Customer Service at 800.818.8877. This service is available 24 hours a day, 7 days a week, ensuring round-the-clock support. Additionally, users can access online resources, including the reference manual and quick start guide, for troubleshooting and operational guidance. Refer to the official ARKRAY website or the provided user manual for detailed contact information and support options. This ensures that users can quickly resolve any concerns and maintain accurate blood glucose monitoring. The customer service team is dedicated to providing prompt and reliable assistance.
Accessing Online Manuals and Guides
Users can access the Assure Platinum Glucometer manuals and guides on the official ARKRAY website. The Reference Manual and Quick Start Manual are available for free online viewing or downloading in PDF format. These resources provide detailed instructions for device operation, quality control, and troubleshooting. Additionally, ARKRAY offers comprehensive online support, including step-by-step guides for cleaning, disinfecting, and maintaining the meter. Visit the ARKRAY website or refer to the provided links in the user manual to download these essential resources. For further assistance, contact ARKRAY Customer Service at 800.818.8877 or via email through their official support channel.